Manager, Master Data Management

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Position Title: Master Data Manager

Location: Apaseo el Grande, Guanajuato. (Mariscala)

Reports to:  Director of Customer Service

Direct Reports: 3

Scope / Brands:  Master Data / All brands and customers

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.

THE ROLE

We are actively looking for a Master Data manager who will demonstrate extraordinary data skillsets and embodies the Wella vision focused on meeting the end-to-end needs of our clients from the initial order placement through the end of the cash cycle. This role will be responsible for managing a team that ensures data cleanliness and oversees customer and material creation and maintenance, audit compliance and readiness, and business projects focused on process and system improvements. You will become the voice of the master data team and will become a key member of Wella supply chain and daily business operations.

KEY RESPONSIBILITIES

• Oversees master data team to ensure data quality and integrity for retail hair and professional beauty business
• Ensures audit compliance and improves controls for key business practices
• Manages the master data management processes related to the creation, maintenance, and quality of all master and reference data across North American region
• Gathers, analyzes, and synthesizes large data sets; Manage and maintain data integrity for Customer Service and Master Data teams
• Assists with daily business operations and provides BIC customer service
• Defines new and identify existing improvement opportunities for end-to-end MD and logistical processes including generating SOPs, job aides, and trainings to guide and standardize work efforts
• Manages the data requirements for the implementation of new locations, new products, and projects including user acceptance testing (UAT)
• Develops, builds, and maintains automated reports, dashboard, and tools utilizing VBA Macros for MS Excel and/or MS Access

QUALIFICATIONS

Essential:

• Bachelor’s degree BS Engineering, Business Administration, Supply Chain managements, Economics or related fields
• Previous master data experience in either customer, material, or vendor maintenance and creation
• Strong SAP skills preferred, and Excel (pivot tables, formulas, functions) and general computer experience required
• Knowledge in supply network operations (or general business background) and the order-to-cash (OTC) process
• Ability to work under pressure, meet deadlines and handle multiple projects simultaneously
• Communication skills: Ability to communicate clearly, transparently, concisely, and on a timely basis with leadership
• Collaboration Skills: Ability to work collaboratively across different styles.  Develop strong partnerships.  Must be able to work well with people not physically collocated

Desirable:

• Entrepreneurial and critical thinking in a fast paced industry by making principle based decisions that deliver win-win situations for the company and our stylists.
• Strong organizational skills to promptly respond to queries, follow timelines and SOPs to ensure high quality delivering service.
• Aptitude for problem solving; proven ability to create, implement and measure new
• Flexible & agile in completing various duties from order entry, financial analysis, issue resolution, and customer query management while also being able to shift priorities due to current activity (promos, volume, month end, etc).
• Transparent, inclusive, and collaborative with different personality types, and passionate about helping people.
• Partner and influence others effectively is key as there is constant communication with customers and internal partners to deliver on customer expectation.

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo