HR Technology Architect - ServiceNow HRSD & Integrations

Please attach your CV in English when applying.

ABOUT THE ROLE

In this role, you will help shape the future of HR service delivery. You will drive the architecture, design, and evolution of HR technology solutions, with a strong focus on ServiceNow HR Service Delivery (HRSD) and enterprise integrations. Working across systems, workflows, automation, and AI capabilities, you will help create scalable, secure, and seamless experiences that make HR services more connected, intuitive, and impactful.

This role is based in Portugal with remote working arrangements.

WHAT YOU’LL DO

• Define and maintain HR technology architecture standards and integration principles.
• Design end-to-end solutions across ServiceNow HRSD, HRIS, identity/access management, collaboration tools, and enterprise platforms.
• Lead integrations between HR systems such as SAP SuccessFactors, payroll, ITSM, document management, and communication platforms.
• Drive automation, self-service, workflow simplification, and employee experience improvements.
• Partner with HR, IT, Security, and external vendors on solution delivery and roadmap planning.
• Ensure compliance with security, data privacy, audit, and governance standards.
• Support AI-enabled HR operations, case management optimization, and service analytics.
• Provide architectural guidance for APIs, middleware, event-based integrations, and cloud-native solutions.

WHAT WE WANT YOU TO BRING ALONG

• Active HRSD certification – must have; strong expertise in ServiceNow HRSD architecture and capabilities.
• ServiceNow Certified System Administrator (CSA) certification – must have, nice to have – Active CIS-HR implementation certification.
• 5+ years of experience in HR technology, enterprise architecture, or HR systems integrations.

• Experience integrating SAP SuccessFactors or other HRIS platforms with enterprise systems.
• Knowledge of APIs, middleware, integration platforms, and authentication standards.
• Experience with workflow automation and service management processes.
• Strong stakeholder management and cross-functional collaboration skills.
• Understanding of HR processes including employee lifecycle, case management, onboarding/offboarding, and HR operations.
• Understanding of the application delivery lifecycle, including development in lower environments, testing, deployment controls, and change governance.
• Experience working in global environments with governance and compliance considerations preferred.
• Fluency in English is a must.

WHO WE ARE

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company, please visit www.wellacompany.com and https://www.wellacompany.com/about-us.

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo