Technical Educator - London Studio

Position Title: Studio Educator

Location: Wella Studio London

Reports to Studio & Content Leader

Direct Reports NA

Scope / Brands Wella Professionals, System Professional, Nioxin

ABOUT THE WELLA COMPANY

Together, WELLA enable individuals to look, feel, and be their true selves.

WELLA COMPANY is one of the world’s leading beauty companies, comprised of a family of iconic brands, such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, WELLA COMPANY and it’s brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, WELLA COMPANY empowers it’s people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to it’s stakeholders.

For additional information about the WELLA COMPANY, please visit www.wellacompany.com.

THE ROLE

Professional Education have always been and remains in the heart of Wella organization. We bring to live the latest Product innovations of Wella brands through sharing our knowledge and craftsmanship with Hair Stylists around the world. We constantly expanding our community of passionate professionals through both digital and face-to-face Education in our state of art Wella Studios.

THE ROLE

•  Purpose of this position is to deliver inspirational & value adding Education for assigned touchpoints across all brands & customers to maximise salon business & reach targets by being the preferred partner for stylists.

• Close collaboration with allocated sales area & cultivates strong business partnerships & customers.

• Represent Education internally & externally as a credible face to the industry.

KEY RESPONSIBILITES

• Plan & deliver Education activities in both face to face environments and virtual classrooms (digital)
• Use Social Media to drive awareness for Wella Education & PB Bands & promote Education Curriculum to drive bookings
• Create and post educational and inspirational content for social media and other nominated digital channels, according to guidelines
• Assist on shows and trade events to wow our salon partners
• Collaborate with our Guest Artists to inspire our industry and be Wella Ambassadors
• Support Sales through studio, planning & executing where needed bespoke training activities, launch events & courses.
• Support Customers & Salons through Advisory Helpline, track & monitor feedback & complaints & follow Global Guidelines & procedure for reporting

QUALIFICATIONS AND REQUIREMENTS

• Qualified Hairdresser / Hairdresser Relevant Qualification.
• Minimum 2 years salon experience as a qualified stylist.
• High Mastery & Craftsmanship in technical knowledge & services (focus on colour)
• Excellent communicator; enjoys presenting and facilitating trainings or meetings

• Very focused, organized and operate with high level of discipline

• Experience in demonstrating, training, presentation & excellent communicator
• Methodical, social competence & ability to energise, engage & enable others.
• In-touch with trends within the Professional Beauty industry.
• Excellent use of social media for customers & team communication.
• In-depth knowledge of the Hairdressing Industry & local marketplace
• Structured, solution-oriented thinking.
• Leading by example, self-initiative & proactive.
• Self-management & ability to successfully work to deadlines.
• Professional & Fashionable image
• Proficient with Microsoft suite (Outlook, Excel, PPT, word) & Apple (iPad, apps)

 WHAT WE OFFER

• 25 days holiday + additional day off for your birthday (not including bank holidays)
• 3 days personal leave for your own signification life events
• 2 paid days off for volunteering/charity work
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
• Optional Family Private Medical Insurance Cover
• Income Protection
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
• EAP (Employee Assistance Programme)
• Enhanced maternity, paternity, and adoption leave
• Gym Benefits
• Eye Tests
• WOW Programme (Bonus following exit from KKR, eligible after successful probation)
• Workplace/Nursery Benefits
• 4 weeks working remotely abroad
• Early Friday Finish during Summer

EEO OPPORTUNITIES

WELLA COMPANY offers equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. WELLA COMPANY with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact them at: https://www.wellacompany.com/consumer-affairs

WELLA COMPANY strongly believes that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

THE ROLE

• Purpose of this position is to deliver inspirational & value adding Education for assigned touchpoints across all brands & customers to maximise salon business & reach targets by being the preferred partner for stylists.
• Close collaboration with allocated sales area & cultivates strong business partnerships & customers.
• Represent Education internally & externally as a credible face to the industry

Key Responsibilities 

•  Plan & deliver Education activities in both face to face environments and virtual classrooms (digital)
• Use Social Media to drive awareness for Wella Education & PB Bands & promote Education Curriculum to drive bookings
• Create and post educational and inspirational content for social media and other nominated digital channels, according to guidelines
• Assist on shows and trade events to wow our salon partners
• Collaborate with our Guest Artists to inspire our industry and be Wella Ambassadors
• Support Sales through studio, planning & executing where needed bespoke training activities, launch events & courses.
• Support Customers & Salons through Advisory Helpline, track & monitor feedback & complaints & follow Global Guidelines & procedure for reporting

Qualifications 

• Qualified Hairdresser / Hairdresser Relevant Qualification.
•  Minimum 2 years salon experience as a qualified stylist.
• High Mastery & Craftsmanship in technical knowledge & services (focus on colour).
• Excellent communicator; enjoys presenting and facilitating trainings or meetings
•  Very focused, organized and operate with high level of discipline
•  Experience in demonstrating, training, presentation & excellent communicator
•  Methodical, social competence & ability to energise, engage & enable others.
• In-touch with trends within the Professional Beauty industry.
• Excellent use of social media for customers & team communication.
•  In-depth knowledge of the Hairdressing Industry & local marketplace
•  Structured, solution-oriented thinking.
•  Leading by example, self-initiative & proactive.
• Self-management & ability to successfully work to deadlines.
•  Professional & Fashionable image
•  Proficient with Microsoft suite (Outlook, Excel, PPT, word) & Apple (iPad, apps)