Manager Analytics

Position Title: Analytics Manager, eCommerce

Location: Calabasas, CA

Scope / Brands: Digital & eCommerce

ABOUT THE WELLA COMPANY 

Together, WE enable individuals to look, feel, and be their true selves. 

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. 

For additional information about the Wella Company please visit www.wellacompany.com.  

THE ROLE 

We are actively looking for our future Analytics Manager, eCommerce. This role will support the entire NA eCommerce sales channel and provide data and insights to support growing the eCommerce businesses for Wella Company.

The Manager will play a pivotal role in interpreting business results and providing actionable insights to drive business performance. This individual will have a deep understanding of Amazon and DTC channels, and will be proactive in leveraging data to inform business strategies. The ideal candidate will be organized, structured, and motivated to visualize data in meaningful ways to support decision-making processes.

KEY RESPONSIBILITIES  

• Analyze and interpret ongoing business performance and propose recommendations to improve key KPIs (net revenue, consumption, traffic, average order value, etc.)
• Develop and maintain dashboards and visualizations to track key performance indicators (KPIs) and business metrics.
• Create structured reports and presentations to communicate findings and recommendations to stakeholders.
• Providing analytical & financial support including optimization opportunities, white space opportunities, distributing reports, managing customer spend/budget.
• Supports operational excellence with Amazon and other e-retailers (e.g. supply, forecasting), key liaison with supply and demand team on forecast accuracy.
• Liasing with Amazon AVS and eCommerce Managers to provide insights and recommendations for improving fundamentals of assortment, catalog efficiency and order accuracy.
• Promotion analysis on key digital campaigns including profitability, run rate, sales lift, budget, and expected sales.
• Conduct analysis that help drive business results (market basket analysis, promotional analysis, purchase behavior, share, etc.)
• Communicate and partner with our key leaders to deeply understand the business questions and apply data techniques to support high quality decision-making.
• Build our financial and operational data infrastructure and support scripts and updates needed to ensure timely, accurate data flows.

QUALIFICATIONS 

• Advanced Excel is a must

• 2-4 years of e-commerce experience, previous experience with large e-retailer and/or Amazon

• Proficient at analyzing Amazon Brand Analytics

• Background and knowledge in accounting and/or finance a plus

• Knowledge of analytical tools such as SQL, Power BI, Tableau

• Bachelor’s degree in Business, Analytics, Management, Finance or other relevant study preferred

• Affinity with Beauty - Experience in consumer or professional goods, Beauty/Fashion industry a plus

• Ideal experience with: Adobe Analytics, Emarsys, Attentive, Omniture, SAP/BW, Vendor Central, AMC, Crisp and/or other API connector tools

SPECIALIZED SKILLS REQUIRED:

Excellent analytical and problem-solving skills, with a keen eye for detail.

Strong business acumen and the ability to translate data into actionable business insights.

Experience with data management and data governance best practices.

Highly organized, structured, and able to manage multiple projects simultaneously.

Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.

Motivated, proactive, and able to work independently as well as part of a team.

We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. The range listed is just one component of Wella Company's total rewards package for employees. Pay Range: $100,000-130,000 salary per year. Depending on the role, other rewards may include an annual bonus plan or variable pay. In addition, Wella Company provides a variety of benefits to employees, including health insurance, life, and disability insurance, 401(k) retirement plan, paid holidays, and paid time off (PTO). 

EEO OPPORTUNITIES 

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs 

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled. 

English - Please click on this link to review the Notification of Equal Opportunity Rights poster 

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo