Specialist, Education Accounts Operations

About the Wella Company

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally and presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information, please visit www.wellacompany.com.

The Role

The Specialist, Education Accounts Operations is responsible for owning the payment process for all Independent Contractors (Brand Educators, Design Team, Top Artist, Store Brand Ambassadors, Nail Techs, Models, Make Up Artists, and all other Education support ICs) for field in-salon seminars, events, studios, and shows across all brands and distribution channels.

Key Responsibilities

• Manage requests for new vendor creation and existing vendor updates with WorkGenius
• Review and approve all WorkGenius invoices tied to Independent Contractor payments
• Manage and distribute Independent Contractor roster monthly to ensure database accuracy
• Update weekly and distribute the master pay file monthly
• Review and process all Independent Contractor and model payments
• Submit weekly pay files
• Review and approve SAP invoices
• Coordinate Independent Contractor agreement renewal process
• Manage and approve IC profile updates
• Create and submit monthly accruals and reclasses
• Create and manage purchase orders for the Education Department
• Manage in-salon bookings
• Create and manage in-salon events tied to certification seminars
• Own and update Wella Company how-to guides
• Manage requests for new Wella Company user account creation and updates
• Provide technical support for login issues, including password resets
• Reporting on orders, events, budget, catalogue, and other assigned tasks
• Collaborate and actively participate as a team member
• Perform additional duties and projects as assigned by manager

Qualifications – Essential

• Self-starter with ability to work independently and focus on deliverables
• Excellent administrative and organizational skills
• Excellent oral and written communication skills
• Results-oriented with strong analytical skills and attention to detail
• Strong time management and organizational abilities
• Proficiency in SAP, MS Word, MS Excel, and PowerPoint
• Strong knowledge of vendor requirements
• Ability to work effectively with all levels of the organization

Qualifications – Desirable

• Ability to analyze data, identify risks and trends, and determine optimal solutions
• Innovative mindset with focus on continuous improvement
• Strong internal and external partnership and relationship-building skills
• Adaptable and open to change in a dynamic environment
• Ability to prioritize work, manage time effectively, and operate with a bias for action

Education & Experience

• Minimum education of a high school diploma or equivalent
• At least 2 years of administrative experience

Role KPIs

• Weekly pay file submission
• Monthly accruals and reclasses
• Purchase order creation