National Account Manager

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com

ABOUT THE ROLE

We’re looking for a commercially strong Key Account Manager to join Wella Company ANZ and lead one of our most important growth areas.

This is a high-impact role where you’ll own the performance of Premium Retail accounts primarily department store partners (Myer & David Jones) and OZ Hair & Beauty across Wella Professionals, Nioxin, and OPI.

As the Key Account Manager, you will act as the commercial lead for your accounts, driving growth and unlocking opportunities across online and omnichannel environments. You will be handling E2E customer management working collaboratively with brand teams internally and retailer teams externally, enabling the brands to achieve their objectives.

KEY RESPONSIBILITIES

Full end-to-end customer management across Premium Retail accounts.

Own full P&L delivery and build Joint Business Plans aligned to customer and Wella objectives.

Drive omnichannel growth, in-store execution and online excellence for retail accounts

Leverage retail media, CRM and shopper insights to drive conversion, awareness and growth across platforms.

Track KPIs: sales, margin, conversion

Own the reporting and Lead business reviews and commercial presentation for accounts

Partner with Marketing, Supply Chain, Finance and Operations to deliver monthly growth, forecasting and execution excellence

WHAT WE’RE LOOKING FOR

Proven experience in Key Account Management (FMCG/beauty).

Strong communication skills, with the ability to listen, understand, and translate the company/brand strategy to retailer.

Strong negotiation skills with the ability to influence top levels across Wella and the customer organization

Strong commercial and analytical skills

Proactive, hands-on, and results-driven

Flexible to travel when required

WHY JOIN WELLA COPMANY

Work across iconic global brands

Own and grow a high-impact eCommerce channel

High visibility and autonomy

Collaborative culture

Competitive salary and flexibility