Senior Customs Specialist - Americas
Queretaro, MX
ABOUT THE WELLA COMPANY
Together, WE enable individuals to look, feel, and be their true selves.
Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.
For additional information about the Wella Company please visit www.wellacompany.com.
THE ROLE
This role is responsible for managing and optimizing customs-related processes across North America and Mexico, ensuring compliance with international trade regulations. The position serves as a key interface between internal departments and external stakeholders such as customs authorities, brokers, and system providers. It also supports the development and maintenance of customs software and systems, contributing to process improvements and audit readiness.
DESCRIPTION:
- Definition of management information systems in customs and support for customs software (regional Key User for Wella’s customs system)
- Synchronization between global trade management system and SAP
- Troubleshooting in case of system issues
- Ticket Management
- Support classification of goods in the harmonized tariff
- Support the issuance and management of long-term supplier declarations
- Support calculation of preferential product origins
- Improving reporting function from global trade management system
- Interface with customs staff in USA/MX on processes and improvements.
- Monitoring of business processes and contact person for internal controls.
- Monitoring and control of all import/export-related activities of the NA/MX companies.
- Support for NA/MX Customs/Tax Audits
- Further development of the customs software for optimized handling of all customs-relevant processes along the supply chain
QUALIFICATIONS AND EXPERIENCE:
- Vocational training in customs-related areas (e.g. forwarding agents, training in the US/ MX customs administration)
- Ongoing training in the field of customs and foreign trade
- At least 6 years of professional experience in the field of customs in a globally active company
- Sound expertise in international, US and MX customs law as well as confident handling of these regulation
- ADVANCED ENGLISH PROFICIENCY
COMPETENCIES:
- Process knowledge in the customs environment as well as very good analytical skills
- Excellent familiarity with MX and US customs regulations
- Ability to work independently and on your own responsibility
- Resilience & good prioritization
- Very good ability to work in a team
- Very good self-organization
- Reliability and accuracy
- Very good communication skills and negotiation skills
- Open-minded to new things
- Customer and result-oriented work
IT SKILLS
• Very good MS Office skills
• In-depth knowledge of SAP
• In-depth knowledge of customs systems (i.e. ACE-USA, CARM-CAN,, Global Trade Management Systems)