E-commerce Marketplace Specialist

ABOUT THE ROLE

The E-commerce Marketplace Specialist provides administrative, reporting, and operational support to the European e-commerce team.

The role will report to Wella’s EU E-commerce Vendor Lead.

The role is responsible for maintaining catalogue data and detailed product attributes to support smooth purchase order processing and on-site buyability. It also supports operational business trackers, coordinates data updates, assists with inventory administration, and helps ensure the smooth execution of day-to-day activities across multiple brands and markets.

The role contributes to Wella’s growth ambition by ensuring catalogue accuracy, operational reporting discipline, and timely issue resolution to support availability, buyability, and business execution.

This position also acts as a central support function for the team, helping ensure information is accurate, processes are maintained, and stakeholder requests are actioned in a timely manner. The role provides flexible support for ad hoc projects, reporting requests, and administrative tasks as business needs evolve.

WHAT YOU WILL DO

Administrative & Operational Support

• Provide day-to-day administrative support, maintaining trackers, reports, business records, and stakeholder information.
• Support data gathering, analysis, reporting, and ad hoc business requests.

Catalogue & Product Management

• Maintain product catalogues across European marketplaces, including product data, EANs, IRC codes, compliance documentation, and discontinued products.
• Identify and investigate 1P/3P product listing and ASIN issues and support their resolution using relevant internal and external tools.

Inventory & Order Management

• Maintain inventory, availability, and purchase order tracking.
• Identify and escalate stock and order issues, coordinating follow-up actions and operational communication.

Projects, Processes & Reporting

• Support projects, business reviews, meetings, process improvements, team initiatives, and event readiness.
• Prepare operational and performance reports across inventory, pricing, buyability, and orders, ensuring data accuracy and investigating discrepancies.
• Provide flexible support for additional projects and changing business priorities.

WHAT WE WANT YOU TO BRING ALONG

• Experience with major e-commerce marketplaces; Amazon experience would be a strong advantage.
• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Confidence working with large volumes of data and reports.
• Advanced Excel skills and strong Microsoft Office proficiency.
• Ability to manage multiple priorities and deadlines.
• Strong communication and stakeholder management skills.
• Proactive and adaptable approach to work.
• Previous experience in administrative, coordination, business support, commercial support, or operations support roles is desirable.

WHAT WE OFFER

We care about the growth, health, and wellbeing of our employees; therefore, our offer includes:

• Luxmed medical insurance: Employee basic package is covered by Wella; you can upgrade the package or extend it to your spouse or partner and children.
• Life insurance: The basic option is paid by Wella; you can upgrade the package for you and your family.
• Lunch card.
• Multisport card.
• Parking subsidy or public transportation refund, depending on your commuting style.
• One additional day off to celebrate each full year of employment (capped at five days).
• Birthday as a holiday: celebrate with your loved ones!
• End-of-the-year gift and spring celebrations.
• Bonus for life events (e.g., birth of a child or marriage).
• Attractive referral bonus for recommending talent to work at Wella.
• State-of-the-art workspace, collaborative areas, events, and gatherings.
• Occasional samples of our products to enjoy.
• Access to discounts on our products in Wella and ghd online shops.

WHO WE ARE

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company, please visit www.wellacompany.com and https://www.wellacompany.com/about-us.

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo