National Account Manager, Ontario


Position Title: National Account Manager, Ontario 

Location: Ontario, Canada



Together, WE enable individuals to look, feel, and be their true selves. 

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. 

For additional information about the Wella Company please visit  



The National Accounts Manager is responsible to develop and manage an Ontario full-service sales team and national account responsibility for our professional beauty business.



  • Accountable to deliver business targets in value (NIS, Net Gain) and distribution (retaining and growing existing customers and gaining competitive doors) within a defined budget.
  • Demonstrate management skills and stewardship to support the team to reach individual targets.  Adjust management style depending on individuals in the team.
  • Responsible for recruitment, performance, and productivity of the team.
  • Manage a team of 8 direct reports  
  • Deliver KPI’s accountable to set individual targets cascading from the Lead Team and ensure the team meets/exceeds business targets behind Gain and Grow
  • Team Management: identify the Capability and Motivation of your team members and tailor your management approach to create an action plan for everyone.  Expectation is to develop mastery in people development and implement protocol and standards.
  • Operate with excellence; keep the team focussed on priorities, track KPIs, prioritize co-riding, lead sales meetings.
  • Work cross-functionally to drive results (marketing, finance, operations)
  • Strategic industry relationship; develop and maintain strategic relationships with key stakeholders and industry decision makers (ex. Key accounts, guest artists, schools etc.).
  • Operate within budget and company guidelines.  Act within financial stewardship (trade terms, company policies, compliance, etc.)
  • Data & report: complete, analyze business reports, identify standard of excellence/gaps, and implement plans and actions.
  • Use Frontline tools: ensure the entire team uses that suite of digital sales tools (Activate, Order, Visit, Wellastore).
  • Create value for customers by leveraging programs such as Wella Rewards points.
  • Deliver new initiatives and promotions to the team and create sell in and sell through tactics
  • Manage all day-to-day business details such as team’s route planning, order entry, sales expenses, and budgets
  • In the role of managing national accounts, create partnership programs which include the preparation monthly, quarterly, and annual sales forecasts supported by the development of promotional calendars
  • Work closely with customer service ensuring promotions executed within the given timelines.
  • Monitor and analyze performance metrics and develop improvement strategies improvements
  • Perform research and identify new potential customers and new market opportunities



  • Proven track record in delivering outstanding sales results (min 5 years) in a business-to-business account management role or proven management track record in a sales team
  • Strong leadership & Collaboration skills
  • Interest in beauty industry.  Experience in professional beauty industry is an asset.
  • Strong skills on MS Office including Excel, PPT, Marketing, Finances and up to date on social media and digital
  • Valid drivers license and willing to travel



We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: 

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled. 

English - Please click on this link to review the Notification of Equal Opportunity Rights poster 

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo