Customization Subject Matter Expert

THE ROLE

The Customization SME oversees the planning scope within the IBP Project, including solution design, change management support, and end-user training. As a key member of the IBP Team, the SME contributes to developing new solutions in the Blue Yonder system, focusing on efficient, user-friendly functionality, pragmatic approaches, optimal decision-making, and achieving project KPIs. The SME champions supply chain improvements and guide the organization towards future work practices.

KEY RESPONSIBILITIES

Participate in sprint planning and review meetings to provide input on the scope of work to be completed and to ensure that the development team clearly understands the requirements.

Work with stakeholders to define acceptance criteria and with the development team to ensure the requirements are met.

Lead Working Groups to provide technical expertise and to ensure proper change management execution within the scope.

Lead User Acceptance Testing (UAT) to ensure that the developed solution meets the defined requirements and is acceptable to the end users.

Support continuous improvement by providing feedback on the development process and suggesting areas for improvement.

Document data requirements, data mapping, data preparation, and data modelling activities to ensure that the product team clearly understands the source systems, data elements, and relationships between data entities.

Create End Users Training documentation and lead training modules.

REQUIREMENTS

Ownership, autonomy, and accountability for results within the given scope

Priority-setting skills and efficient work organization in a dynamic pace of IBP project

Growth mindset, with focus on solutions, improvements, and constant learning

Resilience to frequent changes in the project CPS and priorities

Ability to think and understand quickly, and to adjust plans and actions to the changing circumstances

Good interpersonal skills to influence peers and stakeholders at different organizational levels

Ability to define gaps and drive x-functional action plans for issue resolution and risk mitigation

Proven record of analyses of complex data sets and processes, and of presenting the outcomes (including to leadership), driving the decision-making process

Excellent expertise-sharing skills

Fluent English, both written and spoken

Mastery of MS Office tools

Experience in Supply Chain (inventory, demand, customization, production, or initiative planning)

Practical knowledge of SAP (nice to have: JDA / Blue Yonder)

WHAT WE OFFER

At the heart of our company is a commitment to nurturing growth, health, and happiness. That’s why we offer:

• A flexible hybrid work model with the bonus of shorter Fridays all year long.
• A birthday gift of a day off—spend it with those who matter most! (extra days of:
• The freedom to work remotely from EU for up to 30 days annually.
• A day off for every full year with us (up to five extra days) to celebrate your dedication.
• A day off for health check
• Quarterly and annual recognition program that comes with financial rewards.
• Comprehensive Luxmed medical coverage.
• Life insurance to keep you and your loved ones protected.
• A lunch card to fuel your productivity.
• A Multisport card to keep you active and healthy.
• Support for your commute (public transport)
• Exciting product gifts four times a year and opportunities to sample new products.
• Funding for team bonding and integration activities.
• Access to Rosetta Stone for language learning.
• Bonuses for life’s special moments (like marriage or the birth of a child) and for long-term service.
• Generous referral bonuses when you recommend new talent.
• A modern workspace with collaborative areas and a calendar full of cool events and gatherings.
• Discounts on our products in the online shop.

WHO WE ARE

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company, please visit www.wellacompany.com and https://www.wellacompany.com/about-us.

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo