E-commerce Key Account Manager International Markets

Date: 08-Mar-2023

Location: Warsaw, MZ, Poland, 00-121

Company: Wella


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Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.



E-Commerce Key Account Manager will be responsible for Gross Sales (GS) and Net Revenue (NR) development partnering with assigned E-commerce customers. The main responsibility is aligning and executing winning Joint Business Plan (JBP) with customers, including measurable strategic priorities. The successful candidate in this role will have the opportunity to lead management of all Wella brands across all categories. 



  • Sales & Commercial: deliver the annual GS and NR targets.
  • Align winning JBP.
  • Negotiate conditions of cooperation, including pricing, sales support budgets and respective customers’ activities supporting Wella business development
  • Analyse business results, customers performance and market situation to identify major risks and opportunities.
  • Work collaboratively with multifunctional team on risk mitigation and translation of opportunities into business results.
  • Influence multifunctional team to ensure maximum focus on biggest strategic priorities.
  • Serve customers with excellence on commercial readiness and product supply service level.
  • Build strong relationships by sharing win-win strategies. Support cross-functional projects and initiatives as subject-matter expert, working together with other supply chain functions on transformational activities.




  • Proven successful experience as a E-commerce Key Account Manager ideally in Cosmetics, Beauty or an FMCG environment.
  • Agility to provide clear direction to business partners to drive the best sales execution.
  • Excellent analytical thinking and communication skills, together with ability to influence others.
  • Attitude of continuously striving for excellence, and ability to take calculated risk to achieve superior results.
  • Fluency in English, written and spoken.


  • A Team player with excellent collaboration, organization and time management skills.
  • Strong drive for quality and operational excellence with the ability to identify and implement improvements.
  • Ability to work cooperatively with others across organization and business partners to achieve superior results.
  • Ability to deliver results within an ambiguous everchanging business environment.
  • Ability to manage multiple projects simultaneously and without supervision.



To support your health and wellbeing therefore we provide:


  • Luxmed Medical Insurance- Employee basic package is covered by Wella, you’ve got the options to upgrade coverages to spouse or partner and kids
  • Life Insurance- Basic option paid by Wella- possibility to upgrade for additional coverages for employee and family
  • PPK pension plan
  • Lunch card
  • Birthday as a holiday- celebrate with your loved ones
  • Occasional products sample to enjoy our amazing products
  • Access to great discounts on our amazing products with Wella and ghd shop online
  • Bonus for birth of your child
  • Bonus if you are getting married
  • Multisport card
  • Counselling support for you and your family (financial, legal, psychological support)
  • 5 days of additional holiday per year after 5th anniversary
  • Social Fund
  • Glasses refund
  • Attractive referral bonus for recommending friends to work at Wella



We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo