External Operations Planning Expert

ABOUT THE ROLE 

The purpose of the External Operations Planning Expert role is to deliver best-in-class service to Wella markets by cooperation with Wella Third Party Manufacturers, establishing effective partnership and long-term collaboration. 

You will join the Global Supply Chain Planning Team, which plays a critical role in product delivery to Wella customers. We collaborate cross-functionally and influence optimal decisions on service, cost, cash, and innovation. We continuously evolve and elevate work process standards and daily operate in a multi-cultural context. 

WHAT YOU WILL DO 

• Order finishing goods and components from our key TPMs according to forecast to satisfy expected level of service and product availability for our markets. 

• Participate in new product launches and phase-in/phase-out management. 

• Closely monitor Key Performance Indicators for your TPMs: On Time In Full, service level for your portfolio, inventory level.  

• Drive root-cause and action plan in case results are below target. 

• Work closely with Operations team to resolve capacity constraints material outage, and to improve responsiveness of your TPM. 

• Be the key point of contact for your TPM, representing the full team, and be responsible for joint effort to improve and optimize planning processes. 

• Own departmental/cross-departmental business processes with the goal to develop and standardize best practices within your team. 

• Support cross-functional projects and initiatives as subject-matter expert, working together with other supply chain functions on transformational activities. 

• Lead and contribute to supply chain set-up of your TPM by owning supply chain parameters set-up in ERP systems. 

WHAT WE WANT YOU TO BRING ALONG 

• Min. 3 years of experience in supply chain planning 

• Proficient English, both written and spoken 

• Proven record of analyses of complex data sets and processes, and of presenting the outcomes (including to leadership), driving the decision-making process  

• Good interpersonal skills to influence peers and stakeholders at different organizational levels 

• Ability to define gaps and drive cross-functional action plans for issue resolution, risk mitigation and business improvements 

• Ability to work with MS Office tools on a very good level (mainly Excel)  

• Ownership, autonomy, and accountability for results within the given scope 

• Priority-setting skills and efficient work organization in a dynamic business environment 

• Growth mindset, with focus on solutions, improvements, and constant learning 

• Resilience to frequent changes in the supply chain 

• Ability to think and understand quickly, and to adjust plans and actions to the changing circumstances 

• Experience in MRP systems, preferred (but not limited to) BY and SAP ECC  

• (nice-to-have) Experience in cooperation with suppliers and external manufacturing 

• (nice-to-have) Manufacturing, logistics or market planning experience 

WHAT WE OFFER 

We care about growth, health, and wellbeing of our employees; therefore, our offer includes: 

• Luxmed medical insurance: Employee basic package is covered by Wella, you can upgrade the package or extend it to your spouse or partner and kids  

• Life insurance: basic option is paid by Wella, you can upgrade the package for you and your family 

• Lunch card 

• Multisport card 

• Parking subsidy or public transportation refund – depending on your commuting style 

• One additional day off to celebrate each full year of employment (capped at five days)  

• Birthday as a holiday: celebrate with your loved ones! 

• End-of-the-year gift, spring celebrations  

• Bonus for life-time occasions (e.g. giving birth to a child, marriage)  

• Attractive referral bonus for recommending talents to work at Wella 

• State-of-the-art workspace, collaborative areas, cool events and gatherings 

• Occasional samples of our products to enjoy  

• Access to discounts on our products in Wella and ghd online shops 

WHO WE ARE