SAM/HAM Manager

Date: 01-Aug-2022

Location: Warsaw SCIC, MZ, Poland, 00

Company: Wella

ABOUT THE WELLA COMPANY

 

“Wella” is one of the world’s leading professional and retail hair companies. It is a beauty collective with a mission to enable consumers to look & feel like their true self. Its love brands, which include beauty icons such as Wella, Clairol, OPI, and GHD (all together “Wella”), are co-created by & designed for the beauty junkies of today & tomorrow. Following the signing of an agreement with global investment firm KKR for the divestiture of Coty’s Professional and Retail Hair businesses, “Wella” is on its way to become a fully independent, standalone company with its own management team and operational structures. At closing, our new Company will have presence in over 100 countries and an estimated annual net revenue of $2.3Bn. “Wella” and its brands, are and will remain committed to a range of social causes as well as seeking to minimize its impact on the environment. For additional information about “Wella” please visit www.wellacareers.com.

 

THE ROLE

 

We are actively looking for an IT SAM/HAM/MAM Manager (Software Asset Management, Hardware Asset Management, Mobile Asset Management) within Infrastructure domain. This role will be responsible for ensuring end-to-end IT governance and controls over Wella Software, Hardware and Mobile Assets and management/oversight of managed service providers and vendors who are delivering assets and services to Wella.

The role will be help create accountability and transparency with our IT hardware, software and mobile devices. Will be assigning assets to users, assists with an on-boarding process and integrate into an asset's life-cycle.

 

KEY RESPONSIBILITIES:

 

  • Management of physical components (desktops, laptops, networking HW, mobile phones, tablets) from the procurement stage to the retirement of the asset.
  • Management of software licences, sofware repositories and media from the procurement stage to the retirement of the asset.
  • Ensure the organisation is making the most out of the assets.
  • Preparation, execution and governance of the processes that manage the assets from the point of request, to the moment the asset is retired.
  • Preparation, management and governance of the CMDB database that holds secured records for all assets.
  • Capturing the financial information about the software and hardware life cycle
  • Preparation and execution of ROI plans for software and hardware assets.

 

 

QUALIFICATIONS

 

  • 5+ years experience in IT field with SAM/HAM/MAM management experience
  • Strong experience of Hardware, Software and Mobile devices support
  • Experience of ITIL v3.0 or 4.0 IT Service Management framework
  • ITSM tools (ServiceNow) experience incl. CMDB reporting
  • Experience of managing 3rd party vendors.
  • Experience of global operations.
  • Good stakeholder management and communication skills

 

 

EEO OPPORTUNITIES

 

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. We strongly believe that cultivating a diverse workplace gives a company strength.

 

#WellaCareers