eContent Specialist

Position Title: eContent Specialist

Location: Los Angeles, CA

Reports to: Senior Manager of E-Content, eCommerce Ops, and Marketing

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin, and ghd. With 6,000 employees globally and a presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.

THE ROLE

The E-content Specialist will be a key resource in coordinating and managing the execution of our e-commerce content strategies across multiple platforms, including premium retailer websites, Amazon, Wella Store, and brand Direct-to-Consumer (DTC) platforms. Reporting to the Senior Manager of E-commerce Content, this role will focus on driving project workflows, managing communication and requests from various internal and external teams, and ensuring timely delivery of high-quality content. The ideal candidate will have strong organizational and communication skills, a passion for e-commerce, and the ability to manage multiple projects and deadlines in a fast-paced environment.

KEY RESPONSIBILITIES

• Serve as the primary point of contact for coordinating content-related requests from marketing, product, creative, and other cross-functional teams.
• Manage the end-to-end content production process, ensuring all deliverables meet deadlines, align with business objectives, and adhere to brand guidelines.
• Track and manage project timelines, deliverables, and resources, ensuring clear communication of priorities and deadlines across teams.
• Collaborate with the Senior Manager of E-commerce Content to execute content strategies and identify opportunities for content optimization and growth.
• Facilitate clear and timely communication between teams to ensure content requirements, revisions, and feedback are captured and executed accurately.
• Use project management tools to track and update project status, providing regular reports and updates on progress and potential bottlenecks.
• Assist in maintaining marketing calendars, production schedules, and content briefs to ensure smooth and efficient workflows.
• Partner with external agencies, freelancers, and platform partners to ensure timely and high-quality delivery of content assets.
• Support the Senior Manager in optimizing content performance through A/B testing, data analysis, and market insights.
• Monitor content trends, competitive activities, and market behavior to help inform content strategy adjustments.

QUALIFICATIONS

• Bachelor's degree in Marketing, Communications, or a related field.
• 2-4 years of experience in project management, content production, or digital marketing, preferably in an e-commerce environment.
• Strong understanding of e-commerce best practices and content-to-commerce strategies.
• Proficiency in project management tools (e.g., Asana, Trello, Jira) and analytics tools to track performance metrics and workflows.
• Excellent organizational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong communication and collaboration skills, with the ability to facilitate cross-functional communication and manage expectations.
• Detail-oriented, proactive, and able to thrive in a fast-paced, dynamic environment.
• Familiarity with content management systems and digital content production is a plus.

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at:

https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences, and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster.

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo.

We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, skills and in comparison to internal incumbents currently in similar roles. Pay Range: $80,000-$90,000 salary per year. The range listed is just one component of Wella Company's total rewards package for employees. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO).

NOTICES 

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please email NA.Recruiting@wella.com. This email account will not respond to inquiries regarding the status of a candidate’s application.

Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Information regarding your rights: Know Your Rights and Pay Transparency Nondiscrimination Provision.

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